*General Service: *Quick Reply:All enquiry or email be replied in 12 hours, no delay for your business. *Professional Team:Questions about products will be replied professionally, exactly, best advice to you. *Short Lead time:Sample or small order sent in 2 days, bulk or customized order about 15 days *Before shipment:Take photos, send to customers for confirmation. Only confirmed, can be shipped out. *Language Choice:Besides English, you can use your own language by email, then we can translate it. *Customization Service: Motor specification(no-load speed , voltage, torque , diameter, noise, life, testing) and shaft length can be tailor-made according to customer’s requirements.